Presentation at Frontiers in Service Conference
Veröffentlicht am 10. Juli 2021, 07:46 Uhr
Schleef M., Bilstein N., Schrader P., Stummer C. (2021) Smart, smarter, dumb: Legal obligation versus voluntary commitment to provide service updates and their impact on consumers' behavioral intentions. Frontiers in Service Conference, Virtual Event, July 9-10
Gesendet von CStummer
in ITM
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