© Universität Bielefeld
Wirtschaftswissenschaften Blog
Veröffentlicht am
10. Juli 2021
Kategorie:
ITM
Presentation at Frontiers in Service Conference
Schleef M., Bilstein N., Schrader P., Stummer C. (2021) Smart, smarter, dumb: Legal obligation versus voluntary commitment to provide service updates and their impact on consumers' behavioral intentions. Frontiers in Service Conference, Virtual Event, July 9-10