As part of the lecture, “Sonderformen des Marketings (Customer Experience Management)”, Mr. Marcus Nessler - Head of Customer Experience at Samsung - is invited to give a talk under the title "Customer Experience Management @ Samsung Electronics: Choices, Touchpoints, and Insights – how to keep reinventing them"

When: Thursday, 23 December 2021: 14:15 to 16:00
Where: Online via Zoom

After the talk, there is an opportunity to ask questions to Mr. Nessler.

All interested are welcome to attend!

To get the Zoom link, please write an email to mohamed.souka@uni-bielefeld.de